Shipping policy

Shipping & Delivery

Many YAFAWI products are made to order and fulfilled by third-party production and fulfilment partners, including Printful. Production and shipping are separate stages.

Depending on the product, your order may be produced or fulfilled outside Belgium. Products within the same order may also be produced at different facilities and may arrive in separate parcels.

Where we deliver

We currently deliver to all 27 European Union countries, the United Kingdom, Switzerland, Norway, Iceland, Liechtenstein, Albania, Andorra, Bosnia and Herzegovina, North Macedonia, Moldova, Monaco, Montenegro, San Marino, Serbia and Vatican City.

Delivery availability may depend on the product, fulfilment location and your exact delivery address. Available shipping options will be displayed at checkout.

Shipping costs

Shipping costs are calculated at checkout based on the products in your order, delivery destination and available shipping method.

You will see the final shipping charge before completing your purchase.

Orders containing multiple products or products fulfilled from different locations may be shipped separately and may have different shipping costs from single-item orders.

Free shipping

We offer automatic free shipping on eligible orders:

Belgium, the Netherlands, Luxembourg, Germany and France: orders of €60 or more, for eligible shipping options costing up to €10.
All other EU countries, the United Kingdom and the other European destinations listed above, excluding Switzerland, Norway, Iceland and Liechtenstein: orders of €75 or more, for eligible shipping options costing up to €10.
Switzerland, Norway, Iceland and Liechtenstein: orders of €100 or more, for eligible shipping options costing up to €20.

No discount code is required.

The minimum order value is calculated before shipping charges.

Shipping options costing more than the stated maximum are not eligible for free shipping. The stated shipping limit does not operate as a partial shipping discount.

Unless otherwise stated, free-shipping offers cannot be combined with other shipping discounts.

Any customs duties, import taxes or clearance charges that may apply are not included in the free-shipping offer.

Production and delivery times

Many of our products are produced after your order is placed.

Estimated delivery time includes both production or fulfilment time and shipping time. Delivery times vary depending on the product, fulfilment location, destination, shipping method and carrier.

Any delivery date or delivery window displayed on our store is an estimate and is not a guaranteed delivery date.

If you require an order for a specific event or date, please take the estimated production and delivery time into account before placing your order.

Shipment updates

When your order is dispatched, we will send you a shipping confirmation.

Where tracking is available, tracking information will be provided so that you can follow your shipment.

If an order is divided into multiple shipments, you may receive separate shipping confirmations and tracking information, and the parcels may arrive on different days.

Customs and import charges

Orders delivered outside the European Union may be subject to customs duties, import taxes or carrier clearance charges imposed by the destination country.

Where such charges are collected at checkout, they will be displayed before payment. Where applicable under local law and not collected at checkout, they may be collected during the import or delivery process.

For goods imported into the European Union, customs and import obligations will be handled in accordance with applicable EU law.

Free shipping does not include customs duties, import taxes or other government charges where those charges are legally payable separately.

Delivery responsibility

Where consumer protection law applies, YAFAWI remains responsible for the risk of loss or damage to your order until you, or a third party designated by you other than the carrier, physically receive the goods.

This does not apply where you independently appoint a carrier that was not offered by YAFAWI, to the extent provided by applicable law.

Delivery problems

If your order is delayed, lost, damaged, incomplete or incorrect, please contact us at contact@yafawi.be and include your order number and any relevant details or photographs.

We will investigate the issue with the appropriate production, fulfilment or shipping partner and assist you with the available remedy.

Please ensure that the delivery address entered during checkout is complete and accurate. If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or shipping.